The mission of Czech Post is to be a trustworthy provider of quality services in the area of mediating information, payments and goods.
Czech Post provides its customer with services like letters, parcels, money orders, online services, FAX and much more!
Post office at Brno-střed, Nádražní located next to the Brno Central Train Station works everyday from 6 a.m. until 12 a.m.
The post office at Brno-střed, Nádražní got 89 reviews on Google and mere 1.6 stars (Nov 15, 2017).
Visitors complain about long waiting times “Slow, not enough employees, takes ages to do anything;” mention “They don’t speak English;” or on the other hand, praise the client service “Staff eager to help foreigners who do not speak Czech.” and readiness to help “Great customer service”.
Some reviewers mention that it is “impossible to reach them on phone” or that on-line opening hours don’t always match the reality “was closed at 8 p.m.”).
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I had to send a fax (yes fax in 2017) and I was really anxious if I could do it and how I would explain what i want to the people that are working there (I was going with the idea that no one will understand English).
Have to say that the guy who served me was super friendly, with excellent English, making jokes of sending fax in 2017, singing all the time even if it was 9 a.m. and raining outside!
Have to mention that the second time i wanted to send a fax I had the same excellent service again from the same person!